Information Given By You
The “Contact Us” enquiry form found on our Site gives you the opportunity to supply us with information about you including your name, e-mail address, telephone number, type of enquiry and details of your request.
Should you choose to complete and send this form to us, we may use the information given by you:
This information will be stored on our secure server and may be deleted, at our option, once we have received and processed the enquiry form.
You warrant that all information supplied by you is accurate, up to date and complete. If you believe that the information given by you is incorrect, incomplete or has changed in any way, please contact us as soon as possible using the contact details noted below.
Information Collected about You
Every time you visit our Site, information may automatically be collected about you. This may include technical information in respect of the Internet protocol (IP) address which you have used to connect your computer to the Internet, the browser type and version, time zone setting, browser plug-in types and versions, operating system and platform used by you to use our Site. This may also include information about your visit, including information about the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time), page response times, download errors, length of visits to certain pages, and methods used to browse away from a webpage.
Such information may then be used by us:
We may share such information collected about you with selected third parties who deal with the operation, optimisation and improvement of our Site. This may include:
Disclosure of Information
Except where stated otherwise, we will not sell, distribute, lease or otherwise make your information available to third parties in any way whatsoever unless we:
Unfortunately, the transmission of information via the internet is not completely secure. We will, however, take reasonable and appropriate technical measures to prevent unauthorised access to or disclosure of your information.
Your transmission of any information on or through our Site is, however, completely at your own risk. As such, we shall have no liability for disclosure of any of your information which arises due to an error in transmission or the fraudulent or negligent or other illegal acts of a third party, for example hacking.
For the avoidance of doubt, we will not transfer your information to a country outside the European Economic Area without your prior consent and without our having assessed whether your information will be adequately protected in such country.
Access to Information
You can request details of the information which we hold about you under the Data Protection Act 1998. Please contact us using the contact details noted below to request such details.
Should you wish us to remove any information held by us about you then please contact us using the contact details noted below.
You can contact us via our Contact Form.
"I was in need of someone to do what I thought was the impossible - transform the setting on my engagement ring without actually making it look like a transformation (I wanted my ring to still look and feel the same). The finished product was just beautiful. My diamond was now a very subtle but stunning tulip setting, revised from the rather impractical 4 prong setting that kept breaking. I cannot explain how happy I was with the finished result. Absolutely delighted. Thank you Clare. "
"I'm holding you entirely responsible for my walking into lamposts as I will be too busy admiring my beautiful new ring!! Thank you - I absolutely love it. I am over the moon it all worked out and feel like the luckiest lady in the land."
"Clare is one of the most highly regarded and best known faces in the jewellery profession in Scotland. We've benefited from her expert advice over the years when acquiring key pieces - advice delivered with the utmost discretion and knowledge of the market. It's always a pleasure to work with Clare and enjoy her good humour, passion for jewellery and artistic flair."
"We were introduced to Clare after a lecture she gave in which her expert knowledge and enthusiasm for her subject was evident. We were so impressed by her we sought her assistance in sourcing a large, emerald cut diamond and suggested a budget. She took an appropriate amount of time and found exactly what we were after. This was the first of a variety of auction purchases Clare has assisted with, from £1,000 to several hundred thousand pounds. Clare's advice on quality, price and resale desirability has been exemplary."
"Clare recently came to the Royal Scots Club to do a talk on Famous Women Jewellery Collectors as part of our annual Afternoon Tea event. I had some wonderful feedback from the members who said how interesting the talk was and how much they enjoyed looking at all the dazzling images. Clare’s lecture was well thought out, she kept our members entertained and she was a pleasure to work with."
"I approached Clare to help with an old ring I had sitting in a box which had been damaged and rarely worn to enquire about the possibility of either repairing or selling it on. Clare was fantastic throughout the process and kept me fully informed via email. After I decided the best option was to sell it Clare put me in touch with an auction house in London where she knew we would get the best auction price and we certainly weren’t disappointed. I would definitely recommend Clare for any jewellery sales and hope to be back to her as a buying customer one day."
"I just wanted to write you a note to say how very much I adore the pendant and chain, it has really beaten all my expectations on how beautiful it could be. It was wasted as a ring! You’ve been an absolute pleasure to work with, and thank you for putting up with my tardy email replies and delayed phone calls. Thank you very much again."
"Clare, I wanted to thank you for all your great work in commissioning Peter's signet ring. I really appreciated the time you took to ensure that we got the correct crest and your advice and expertise on the style, size and fit was really very much appreciated. And all done in secret squirrel fashion so that it was a surprise for his birthday! As you know he's really delighted with the result. Thanks again."