This vulnerability disclosure policy applies to any vulnerabilities you are considering reporting to us (the "Organisation"). We recommend reading this vulnerability disclosure policy fully before you report a vulnerability and always acting in compliance with it.
We value those who take the time and effort to report security vulnerabilities according to this policy. However, we do not offer monetary rewards for vulnerability disclosures.
If you believe you have found a security vulnerability, please submit your report to us using the following email:
In your report please include details of:
What to expect
After you have submitted your report, we will respond to your report within 5 working days and aim to triage your report within 10 working days. We’ll also aim to keep you informed of our progress.
Priority for remediation is assessed by looking at the impact, severity and exploit complexity. Vulnerability reports might take some time to triage or address. You are welcome to enquire on the status but should avoid doing so more than once every 14 days. This allows our teams to focus on the remediation. When asking for updates please use the original email thread where possible so that all discussions are kept in one place.
We will notify you when the reported vulnerability is remediated, and you may be invited to confirm that the solution covers the vulnerability adequately.
Once your vulnerability has been resolved, we welcome requests to disclose your report. We’d like to unify guidance to affected users, so please do continue to coordinate public release with us.
You must NOT:
This policy is designed to be compatible with common vulnerability disclosure good practice. It does not give you permission to act in any manner that is inconsistent with the law, or which might cause the Organisation or partner organisations to be in breach of any legal obligations.
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"Oh, my goodness - I am so in love with this ring! It surpasses all expectations, and is just exquisitely beautiful." "How is it able to be a big chunker (technical term!) *and* ethereal! " "It’s amazing. And absolutely ‘me’. I am truly the custodian of it, and at the same time, it feels a part of me." "That feeling that I’ve always had it." "I know you know how brilliant Jacqui is, but I want to say just how kind and professional and patient and inspirational she’s been. Her attention to detail, and getting the best result for me, has been an extraordinary and excellent experience." "And I thank you, too, for our initial correspondence, meeting, and ideas. It truly has been a journey, as I didn’t know what I truly wanted - until I did!" "I am utterly enchanted and delighted - thank you and Jacqui very much for my beautiful ring. " "And please thank the goldsmith for - somehow - turning a dream into a reality." "I’m heartglad, I really am."
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"Clare is one of the most highly regarded and best known faces in the jewellery profession in Scotland. We've benefited from her expert advice over the years when acquiring key pieces - advice delivered with the utmost discretion and knowledge of the market. It's always a pleasure to work with Clare and enjoy her good humour, passion for jewellery and artistic flair."
"We were introduced to Clare after a lecture she gave in which her expert knowledge and enthusiasm for her subject was evident. We were so impressed by her we sought her assistance in sourcing a large, emerald cut diamond and suggested a budget. She took an appropriate amount of time and found exactly what we were after. This was the first of a variety of auction purchases Clare has assisted with, from £1,000 to several hundred thousand pounds. Clare's advice on quality, price and resale desirability has been exemplary."
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"Words can't really convey how much Mum's ring means to us, especially mum. The care and attention to detail that you applied to the work from the beginning to end is immeasurable. The piece itself symbolises so much sentiment and meaning, and with your careful consideration it turned out to be exactly what Mum had visualised. It would have been so easy to buy a mainstream ring from a jewellery shop, but there is no way it would have held the same significance and meaning. "
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"Clare Blatherwick was an absolute pleasure to deal with, she made me feel at ease immediately. Clare is very professional and really goes the extra mile. It was a tricky design brief as there were diamonds from different pieces of jewellery, which were very precious to me, that I was looking to have made into a new ring and necklace. Clare has an incredible knowledge and passion for jewellery and I enjoyed working with her to come up with the perfect designs. I am absolutely delighted with my new ring and necklace, they are exactly what I asked for and I wouldn’t hesitate to recommend her."